We aspire to share features, capture feedback, and co-innovate during the development process via selfservice BI, from concept to go-live
Understanding a user’s needs is crucial for delivering successful and relevant SAP products. Customer feedback is key and most valuable when development can still be influenced. One way to engage with customers and gain this feedback is via Business Intelligence Design Councils (BIDC).
All parties benefit from being involved: The customer experts get an exclusive insight into upcoming products and features while being an active part of the development process. SAP learns about the needs and requirements of their customers and receives feedback on products before they are broadly launched.
An assigned Customer Experience Group (CEG) coach to help with implementation every step of the way
Close relationship to BI Development Team
Opportunity to influence SAP BI Roadmap
Opportunity to align, early on, with SAPs intended strategy
Opportunity to meet and learn from other participants
Potential participation in subsequent programs for ongoing activities (events)
SAP’s BIDC requests that customer representatives are those with relevant experiences and expertises in these particular fields.
Someone who creates ad hoc dashboards in a line of business
Someone who consumes data from and interacts with dashboards for analysis and decision making